1xbet bet Privacy Policy — your data is completely safe with us

1 Introduction

1xbet bet is a trusted international online betting platform serving millions of users across Bangladesh. We believe that every user's personal information belongs to them, and safeguarding it is both our ethical and legal responsibility.

This Privacy Policy explains what data 1xbet bet collects, why it is collected, how long it is retained, and how it is kept secure. It also details the rights you have over your own information.

This privacy policy applies to the 1xbet bet website, mobile application, and all related services. By using the platform, you confirm that you have read and agreed to the terms of this policy.

2 What Data We Collect

1xbet bet only collects information that is necessary for the smooth operation of the platform and your safe experience. We never ask for excessive or irrelevant data.

3 How Your Data Is Used

1xbet bet uses collected data solely for specific, legitimate purposes. No data is ever used beyond its approved scope.

• Account management: For registration, login, and account security.
• Identity Verification: To complete the KYC process and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and inquiries.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: For anonymous analytics to help improve the platform.
• Security: To detect and prevent suspicious activity.

With your consent, we may occasionally send you emails or SMS messages about bonuses, promotions, and new features. You can unsubscribe from these communications at any time.

4 How long your data is retained

1xbet bet does not retain data beyond what is necessary. Relevant data is kept for as long as your account remains active. Once an account is closed, most data is deleted within a defined timeframe.

• Account data: retained for 5 years after account closure (as required by law).
• Transaction history: 7 years (in accordance with financial regulations).
• KYC documents: 5 years after account closure.
• Log files & browsing data: retained for up to 90 days.
• Marketing consent: stopped immediately upon opt-out.

5 When your data is shared

1xbet bet does not sell your personal data or share it with third parties for advertising purposes. However, limited information may be shared in certain specific circumstances.

• Payment processors: Only the minimum data required is shared with Mobile Pay, Nagad, and banks to process transactions.
• KYC Partner: With licensed verification agencies for identity verification.
• Legal Authorities: Upon receipt of a court order or government directive.
• Security Investigations: To investigate fraud or criminal activity.
• Business restructuring: In the event of a company merger or acquisition.

All third parties are contractually bound to uphold the same privacy standards. They may not use data received for any purpose beyond what has been specified.

6 Cookie Policy

1xbet bet uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your experience.

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Performance cookies: To remember your language preferences and settings.
• Analytics cookies: To understand usage patterns — you can turn this off.
• Marketing cookies: To show relevant ads — with your consent.

A cookie consent notice is shown the first time you visit the platform. You can delete or block cookies at any time through your browser settings.

7 Security Measures

1xbet bet uses industry-leading security technology to protect your data. Our security team monitors systems 24/7.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Secure Data Centers: Data is stored on ISO 27001-certified servers.
• Regular Security Audits: Third-party experts conduct regular vulnerability assessments.
• Access control: Only authorized personnel can access your data.
• Unusual Activity Detection: AI-powered systems detect suspicious logins or transactions.

8 Your data rights

As a 1xbet bet user, you have specific rights over your personal data. Contact us to exercise any of these rights.

• Right to Know: You can find out what information we hold about you and why.
• Access: You can request a copy of your personal data.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Portability: You can take your data elsewhere in a machine-readable format.
• Right to object: You can object to the use of your data for specific purposes.

Requests will be responded to within 30 days of receipt. Complex cases may require an additional 60 days — you will be informed in advance if this applies.

9 Child Protection

1xbet bet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

• If a parent or guardian believes their child has created an account, please contact support immediately.
• The use of parental control software is strongly recommended.

10 Policy Updates

1xbet bet may update this Privacy Policy from time to time. Any changes will be published on the website, and registered users will be notified by email.

At least 30 days' notice will be given before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Previous versions of the Privacy Policy are available on request from the support team.

11 Contact Us

Contact us for any questions, complaints, or to exercise your data rights regarding this Privacy Policy. Our data protection team is available around the clock.

To learn more about our services FAQ View page or Terms & Conditions Read.